Not final. This page is a draft written by Lael. It has not been reviewed by a lawyer yet. It is not legal advice.
The short version. Thirty days, no questions. Write to me and you get your money back.
Thirty days, no questions
If you bought a program and want your money back, write to me within 30 days of buying. You get a full refund.
You do not have to explain. You do not have to prove you tried it.
If a program is wrong for you, it is wrong for you. I would rather refund you than have you feel stuck with it.
How to ask
Write to thankstolael@gmail.com from the email you bought with. Say you want a refund. That is all.
I reply within two business days. The money goes back the way you paid: to your PayPal account, or to your card if you paid by card. It usually arrives within 10 business days, depending on PayPal or your bank.
You keep access while I process it.
What this covers
Every program sold on thankstolael, including QUAD CORE and the knee and lower back programs.
The checks and the guides are free, so there is nothing to refund.
One on one sessions
Not covered by this page. If one on one work is offered, its own terms will be shown before you can pay, including what happens if you cancel.
Please write to me before your bank
If something went wrong, write to me first. I will almost certainly just refund you, and it is faster than a dispute through PayPal or your bank.